Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

• Name, email address, and contact information
• Company name and job title
• Account credentials and profile information
• Payment and billing information
• Communications with us, including support requests

Usage Information

We automatically collect certain information about your use of our services:

• Log data, including IP address, browser type, and device information
• Usage patterns and interaction with our platform features
• Performance metrics and error reports
• Cookies and similar tracking technologies

Project Data

When you use our construction management platform, we process:

• BIM models and architectural drawings
• Project schedules and milestone information
• Cost estimates and budget data
• Team collaboration content and communications

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices and support communications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

We may share information when you give us explicit consent to do so.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, such as:

• Cloud hosting and storage services
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms

Legal Requirements

We may disclose information if required by law or in response to legal process, including to:

• Comply with court orders or legal proceedings
• Respond to government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest using AES-256
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Documented security controls and periodic review processes
• Employee access controls and security training

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Retained while your account is active and for 7 years after closure
• Project data: Retained according to your subscription plan and deletion requests
• Usage logs: Typically retained for 2 years for security and analytics purposes
• Communications: Retained for 3 years or as required by law

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information

Processing Controls

• Object to certain processing activities
• Restrict processing in certain circumstances
• Withdraw consent where processing is based on consent

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain countries
• Appropriate safeguards and security measures

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account and maintain sessions
• Analyze usage patterns and improve our services
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: