Terms of Service

1. Who we are and who these terms bind

The BrieXO platform is provided by SFICA Limited (trading as BrieXO), a company registered in England and Wales (company number 15552143, registered office 52 Windsor Court, 3 Pennyroyal Drive, West Drayton, UB7 9GX) ("BrieXO", "we"). These Terms of Service (the "Terms") set out the agreement between us and the organisation that registers for or uses the platform.

BrieXO is a business-to-business service intended for use by companies and other organisations in the course of their business. It is not offered to, or intended for, consumers, and it is not available for personal, household, or domestic use.

If you accept these Terms or use the platform on behalf of a company or other organisation, you warrant that you are authorised to bind that organisation, which becomes the "Customer" (also referred to in these Terms as "you"). If you do not have that authority, you must not accept these Terms or use the platform.

2. The agreement

These Terms, together with the documents they incorporate, form the entire agreement between you and BrieXO for the platform. They incorporate by reference our Acceptable Use Policy and our Data Processing Agreement, each of which applies to your use of the platform as if set out in full in these Terms.

You accept these Terms, the Acceptable Use Policy, and the Data Processing Agreement either by checking the acceptance box presented at registration or by first using the platform, whichever happens earlier. Your continued use of the platform confirms your ongoing acceptance of these Terms as they apply from time to time.

3. Accounts

To use the platform you must register for an account and provide accurate, current, and complete information, and you must keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials, for all activity that takes place under your account, and for notifying us promptly if you become aware of any unauthorised use of the platform.

Users designated as administrators manage the Customer's workspace, including inviting and removing users, configuring settings, and controlling access. You are responsible for the acts and omissions of your users, and any action taken by an administrator or other authorised user is treated as an action taken by the Customer.

4. Subscriptions, fees, and renewal

The platform is provided on a subscription basis. Unless we agree otherwise in writing, subscriptions are purchased on a self-serve basis and paid by card through our payment processor, Stripe. Fees are stated exclusive of VAT and any other applicable taxes, which you are responsible for paying in addition to the fees.

Subscriptions automatically renew at the end of each billing period for a further period of the same length, at the then-current price, unless cancelled beforehand. We may change our prices on at least 30 days' notice, and any price change takes effect from your next renewal. You may cancel your subscription at any time, and the cancellation takes effect at the end of the billing period during which you cancel; you retain access until then. Except where a refund is required by law, fees are non-refundable and we do not provide refunds or credits for partial billing periods.

Where we offer a free trial, the trial converts to a paid subscription or expires in accordance with the terms shown on the plan screen at the time you sign up. We may modify, limit, or withdraw free trials at any time.

5. Customer data

As between you and BrieXO, you retain all rights, title, and interest in the data and content you and your users upload to or create on the platform ("Customer Data"). We do not claim ownership of Customer Data.

You grant BrieXO a non-exclusive, worldwide licence to host, store, copy, process, transmit, and display Customer Data solely to the extent necessary to provide, maintain, secure, and support the platform for you. Where Customer Data includes personal data, our processing of that personal data on your behalf is governed by the Data Processing Agreement.

You are responsible for ensuring that you have all necessary rights, consents, and permissions to upload Customer Data and to authorise our processing of it under these Terms, and for ensuring that Customer Data complies with the Acceptable Use Policy.

6. AI features

The platform includes AI-assisted features, provided under the name XO Intelligence, that generate summaries, drafts, suggestions, and similar outputs.

Outputs from AI-assisted features (XO Intelligence) are generated with the assistance of large-language-model providers listed at /legal/subprocessors, are assistive only, and must be reviewed by a competent person before being relied on for any professional, contractual, or regulatory purpose.

We do not warrant that outputs from AI-assisted features are accurate, complete, current, or suitable for any particular purpose, and you are responsible for reviewing and validating those outputs before you act on them.

7. Intellectual property

The platform, and all intellectual property rights in the platform, its software, content, documentation, and design, are owned by SFICA Limited or its licensors. Except for the rights of use expressly granted to you under these Terms, no rights in the platform are transferred to you, and we and our licensors reserve all rights not expressly granted.

BrieXO® is a registered trade mark of SFICA Limited. No licence to use our marks is granted.

If you choose to give us feedback, suggestions, or ideas about the platform, you grant us a perpetual, irrevocable, royalty-free licence to use and incorporate that feedback into our products and services without any obligation or payment to you. You are not required to provide feedback, and any feedback you do provide must not include your confidential information.

8. Availability and support

We use reasonable endeavours to keep the platform available, but we do not offer a service level agreement or uptime commitment at this subscription tier. The platform is provided on an "as available" basis, and access may be interrupted from time to time.

We may carry out planned or emergency maintenance, which may make the platform temporarily unavailable. Support is provided by email at support@briexo.com during our normal business hours, and we will use reasonable endeavours to respond to support requests within a reasonable time.

9. Suspension and termination

We may suspend your access to the platform, in whole or in part, where you are in breach of the Acceptable Use Policy, where your account is in arrears for non-payment, or where we reasonably consider that continued access presents a security risk to the platform or to other customers. Where practicable, we will give you notice before suspending access and will restore access once the underlying issue has been resolved.

Either party may terminate this agreement on written notice if the other party is in material breach of these Terms and fails to remedy that breach within 30 days of receiving written notice requiring it to do so, or if the other party becomes insolvent, enters administration or liquidation, or is otherwise unable to pay its debts as they fall due.

On termination or expiry of this agreement, your right to access the platform ends. You may export your Customer Data during the 30-day period following termination, after which we will delete Customer Data in accordance with the Data Processing Agreement. Termination does not affect any fees that have already accrued or become payable.

10. Warranties and disclaimers

To the fullest extent permitted by law, the platform is provided "as is" and "as available", and we exclude all warranties, conditions, and representations that are not expressly set out in these Terms, whether express, implied, statutory, or otherwise, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

We do not warrant that the platform will meet your regulatory, statutory, or contractual obligations, or that it will be uninterrupted or error-free. The platform is a tool that supports your work; it does not make compliance decisions for you. You remain solely responsible for your own compliance obligations and for any decisions you take using the platform or its outputs.

11. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, or any liability that cannot be excluded by law. Subject to that, each party's total aggregate liability arising in any 12-month period is limited to the fees paid by the Customer in that period, and neither party is liable for loss of profits, revenue, data, or indirect or consequential loss.

The limitations and exclusions in this section apply to all claims arising out of or in connection with this agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, and reflect the allocation of risk between the parties given the fees payable for the platform.

12. Changes to these terms

We may change these Terms from time to time. Where a change is material, we will give you at least 30 days' notice before it takes effect, by email or through an in-app notice.

If you continue to use the platform after a change takes effect, you are treated as having accepted the updated Terms. If you object to a material change, you may cancel your subscription before the change takes effect, in which case your cancellation is effective in accordance with section 4.

13. Assignment

We may assign or novate this agreement to any member of our corporate group (including any holding company or subsidiary of SFICA Limited) on written notice to you. You may not assign without our consent, not to be unreasonably withheld.

14. General

These Terms, together with the Acceptable Use Policy and the Data Processing Agreement, constitute the entire agreement between the parties in relation to the platform and supersede any prior agreements, representations, or understandings on the same subject matter. If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

No failure or delay by either party in exercising any right under these Terms operates as a waiver of that right, and no single or partial exercise of a right prevents any further exercise of it. Notices under these Terms must be given in writing; we may give you notices by email to your account email address or through the platform, and you may give us notices by email to support@briexo.com.

A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.

15. Governing law and jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter are governed by and construed in accordance with the law of England and Wales.

The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.