Formal queries with
complete audit trails.
XO-RFI manages RFIs, TQs, and formal project communications. Link queries to drawings and BIM elements, track response deadlines, and maintain legally defensible records.
Project communication is a liability
Queries get lost in email threads. Responses aren't tracked. When disputes arise, you can't prove what was agreed or when.
Email Black Hole
RFIs buried in inboxes. No visibility on who's responded, who's waiting, or what's overdue. Critical questions disappear.
No Context
Questions reference "the detail on the drawing" but you can't find which drawing, which revision, or where on the page.
Dispute Risk
When claims arise, you spend weeks reconstructing email chains. No immutable audit trail means no defensible position.
Every formal communication, managed
XO-RFI handles all types of formal project queries with consistent workflows and complete traceability.
RFI
Formal questions requiring design team clarification
TQ
Technical clarifications on specifications and details
NCR
Escalated issues requiring formal resolution
CI
Design changes and instructions from consultants
SI
On-site directions with formal documentation
Queries with context and accountability
XO-RFI links every question to the exact location, drawing, and BIM element it references - so there's never ambiguity about what's being asked.
Link queries to drawings and models
Every RFI and TQ can be pinned to a specific location on a drawing, a BIM element, or a spatial zone. Recipients see exactly what you're asking about.
- Drawing markupPin queries to exact locations on drawings
- BIM element linkingReference specific model elements by GUID
- Spatial taggingAssociate with zones, floors, and areas
- Photo evidenceAttach site photos from XO-Capture
Deadline tracking and auto-escalation
Set response deadlines and let XO-RFI chase for you. Automatic reminders, escalation rules, and clear visibility on what's overdue.
- Response deadlinesSet due dates based on priority and contract
- Auto remindersEmail nudges before deadlines hit
- Escalation rulesNotify managers when queries go overdue
- Response metricsTrack average response times by party
Legally defensible communications
Every action is logged. Every response timestamped. When disputes arise, you have the evidence.
Immutable Audit Trail
Every action logged with timestamp and user
Email Preservation
Capture and store all related email threads
Legal Export
Export complete records in court-ready format
Version Control
Track which drawing revision was referenced
Cost Tracking
Flag cost and time implications on responses
Distribution Lists
Route queries to the right parties automatically
Response Analytics
Track performance by party and query type
XO-Flow Integration
Trigger workflows on submission or response
Queries connected to everything
RFIs and TQs link to drawings, models, schedules, and costs - so responses have real impact.
Ready to formalise your project communications?
See how XO-RFI creates accountability and audit trails for every query on your project.